We help companies, brands and ideas transform and grow. By navigating and understanding disruption we are here to hack your massive transformation purpose. We take bullshit out of your digital transformation, not by talking, but by prototyping and exploring.

We are a transformation agency. And yes, we use transformation in every sentence, because that’s what we do.

WHAT IS CHANGING

AND YOU NEED TO DO SOMETHING ABOUT IT

CUSTOMERS

FIRST

Never compromise on the customer experience.

Whether you are a business competing for customers or a business membership organization providing services to members, the importance of good service can never be over-emphasized.

There is no doubt that a major deciding factor in the purchasing decision – perhaps more so than price – is the quality of customer experience.

Were are getting in an era where we are managing change through people, designing products by tapping into customers skins and leveraging the fast adoption of technology first. When people see how they contribute to a product creation, they are less likely to resist change and more likely to help make it happen, on a day-to-day basis.

KNOWLEDGE

STOCK VS FLOW

The Power of Ecosystems

We are moving from a world where the source of extracting value from a given set of knowledge stocks- what we know at any point in time.

As knowledge stocks depreciate in value creation shifts to effective and privileges participation in knowledge flows. Gaining access to the most useful knowledge flows requires reaching beyond the four walls of any enterprise.

It’s the rise of ecosystems Era – and ecosystems are dynamic and co-evolving communities of diverse actors that have collective ability to learn, adapt, and crucially, innovate together.

 

CONSUMER

TO PROSUMER

The Professional Consumer Effect

As the social web has grown and tools like Twitter, blogs, Facebook and YouTube have allowed communications to flow faster and farther than ever before — inevitably causing the world to shrink and real-time to be the expectation — people have changed.

Those changes affect most aspects of our daily lives, including our roles as individuals with buying power, and that’s a shift that businesses and their employees need to understand if they want to stay profitable in the future.

In simplest terms, people have moved from being CONsumers to PROsumers with far more influence on products, customers, markets, generations and entire value chains.

EXPONENTIAL

TECHNOLOGY

The Exponential Organization

We are living in times that are harnessing the power of innovations that are accelerating faster than the pace of Moore’s law, that is, technologies whose performance relative to cost (and size) doubles every 12 to 18 months.

The rapid growth of exponentials has significant implications. Powerful technologies—including quantum computing, artificial intelligence (AI), robotics, additive manufacturing, and synthetic
or industrial biology—are ushering in new and disruptive competitive risks and opportunities.

Leading companies are crafting effective innovation strategies that encompass four dimensions: trend sensing, ecosystems, experimentation, and edge scaling.

WHAT IS CHANGING

AND YOU NEED TO DO SOMETHING ABOUT IT

CUSTOMERS

FIRST

Never compromise on the customer experience.

Whether you are a business competing for customers or a business membership organization providing services to members, the importance of good service can never be over-emphasized.

There is no doubt that a major deciding factor in the purchasing decision – perhaps more so than price – is the quality of customer experience.

Were are getting in an era where we are managing change through people, designing products by tapping into customers skins and leveraging the fast adoption of technology first. When people see how they contribute to a product creation, they are less likely to resist change and more likely to help make it happen, on a day-to-day basis.

KNOWLEDGE

STOCK VS FLOW

The Power of Ecosystems

We are moving from a world where the source of extracting value from a given set of knowledge stocks- what we know at any point in time.

As knowledge stocks depreciate in value creation shifts to effective and privileges participation in knowledge flows. Gaining access to the most useful knowledge flows requires reaching beyond the four walls of any enterprise.

It’s the rise of ecosystems Era – and ecosystems are dynamic and co-evolving communities of diverse actors that have collective ability to learn, adapt, and crucially, innovate together.

 

CONSUMER

TO PROSUMER

The Professional Consumer Effect

As the social web has grown and tools like Twitter, blogs, Facebook and YouTube have allowed communications to flow faster and farther than ever before — inevitably causing the world to shrink and real-time to be the expectation — people have changed.

Those changes affect most aspects of our daily lives, including our roles as individuals with buying power, and that’s a shift that businesses and their employees need to understand if they want to stay profitable in the future.

In simplest terms, people have moved from being CONsumers to PROsumers with far more influence on products, customers, markets, generations and entire value chains.

EXPONENTIAL

TECHNOLOGY

The Exponential Organization

We are living in times that are harnessing the power of innovations that are accelerating faster than the pace of Moore’s law, that is, technologies whose performance relative to cost (and size) doubles every 12 to 18 months.

The rapid growth of exponentials has significant implications. Powerful technologies—including quantum computing, artificial intelligence (AI), robotics, additive manufacturing, and synthetic
or industrial biology—are ushering in new and disruptive competitive risks and opportunities.

Leading companies are crafting effective innovation strategies that encompass four dimensions: trend sensing, ecosystems, experimentation, and edge scaling.

EXcITING WORK

How do we explain Shakespeare to a dog?

CRAZY CLIENTS

Insane Partners